Student welfare at Studio Cambridge
Your well-being, comfort and safety are our most important responsibility and we take it seriously.
For students of all ages:
- We have experienced and trained welfare staff
- You will be given a 24-hour emergency telephone number to contact Studio Cambridge staff at any time.
For students under 18 years of age:
We pay particular attention to the welfare of students aged under 18 years attending our English courses.
- You will have a dedicated Head of Pastoral Care who is concerned specifically with your wellbeing.
- As a homestay student aged under 18, you must be home in the evening earlier than over 18s. Your hosts or welfare team will ensure that this rule is followed.
- You will need to travel independently between the school and your accommodation (by bus, bicycle or on foot).
- You will have some unsupervised free time outside of classes and activities every day, and a free schedule at weekends.
- You may only take our intensive courses with a minimum of 28 lessons. The morning-only option (EFL 20) is not available to under 18s.
- You must be in school to attend your first lesson each day.
- Your transfer arrangements, from or to the airport, must be made in communication with us. We will arrange these transfers for you unless we have written assurance from your parents to say that suitable alternative arrangements have been made.
A warm welcome
All students receive a warm welcome from the staff on their arrival at school. We will also give you an orientation session where you will be told some important information about what you can and can’t do whilst you’re here. If you have any questions, our staff will be happy to help.
Caring hosts & staff
Homestay hosts or local staff will welcome you to your accommodation and help you settle into life in Cambridge. If you are under 18 years old, your host will also check that you are home by 22:00 each evening.
Medical care
Please help us to look after you by providing us in advance with relevant information about any physical health, mental health or learning issues that may affect you. This information should be provided in the ‘Student Registration Form’ before you arrive.
Medical care for under 18s
If you are aged under 18 and need to bring medication with you, please ensure we are informed of this in advance through the ‘Student Registration Form’. If assistance with administering the medication is requested, please provide instructions (in English) from a doctor, with an explanation of the treatment required. All medication brought with you should be discussed with the welfare staff at school when you arrive.
Our first aid trained staff may give students non-prescription medication (paracetamol, for instance), unless we are informed in advance not to do so. Homestay hosts are not able to offer medication to students.
Passports
We take a copy of all students’ passports or other ID on the first day of class. We store the information carefully and do this in compliance with UK Home Office regulations.
24-hour emergency phone
All students receive our 24-hour emergency phone number which you can call at any time, or if you need assistance from a member of staff outside of school hours.
Staying in the city
If you are under 18, you may not leave Cambridge during your free time, without written permission from your parents or guardians.
Free time and supervision
Students on our adult English courses are generally unsupervised except for during lessons.
